Family Support

SWFV has family support contracts in 9 schools in the Torbay and South Devon area. Our family support workers provide a range of support services to families, including parent drop-ins, advice and guidance on family matters, general parenting support and transition work.

Attendance and Welfare Service

SWFV has 8 school contracts to provide an Attendance and Welfare Service. The attendance officer uses attendance data in school to identify cases of low attendance and then will begin work with the family to help improve attendance. Attendance support can include home visits, parenting contracts, targeted one to one support, late gates and working with the school to create attendance policies in accordance with Ofsted guidelines and ensure safeguarding procedures are carried out.

Additional Attendance Info

Door Knock Service

The door knock service was set up this year to address changes in Ofsted guidance regarding children who have not turned up to school and no reason has been given. Ofsted require more action to safeguard children and so the SWFV Door Knock Service ensures that the child is seen safe and well. If there is a safeguarding issue, it is dealt with following the schools safeguarding procedures.


SWFV is committed to producing quality parenting practitioners to deliver our programmes.  Our parenting therapists are accredited by the BABCP and trained to Post graduate level at Exeter University as part of the IAPT initiative.  We can now offer schools and partners group and 1-1 packages in the following models.
- Triple P (0-12 and teen)
- Nurture
- Incredible Years
- Timid to Tiger
- Ascend
- HNC (helping the non-compliant child)

Torbay Schools Family Support Network

One of our Trainee Parenting Therapist and Family Support workers for SWFV, has been involved in the development and facilitation of the Torbay Schools Family Support Network (TSFSN). This project has been curated in response to the changing political and financial landscape in education particularly focusing in the support and Continued Professional Development of social care practitioners in schools in Torbay.


The TSFSN is a forum which meets half termly to discuss legislation, models of working, programmes of support, training opportunities, and the wider social and health care agenda and partnerships to maintain the best level of high standards of practice for all social care practitioners in schools.


This year the TSFSN has begun working in partnership with Torbay Public Health Team and strategic partners to offer a richer community of support and more diverse range of information sharing and training opportunities for all social care practitioners in schools. We have successfully received funding from Challenging Behaviour Steering Group to ensure that all social care practitioners in schools can be funded to complete Signs of Safety Training. This systematic approach to supporting the social care community in schools has evidenced significant impact onto practice, training, networking and ultimately positive outcomes for children, schools and communities.


The TSFSN has a membership which spans all geographic areas of Torbay and includes representation from primary, secondary, EBD specialist provisions from around the bay and has supported local consultation projects for Torbay CS Early Help and other partner agencies such as CBIG. We have recently completed an audit for FS workers in school to better understand the local development needs of this community and have now established a multi service Oversight group to ensure the maintenance and develop of the forum continues to meet the needs of practitioners in schools.